Did you know more than £150m is owed to Council Tax payers across UK Local Authorities and sits in suspense accounts? The DigiStaff automated Historic Credit Review process clears these credits and sends the money back to taxpayers or to the General Fund.
Credits can remain on Council Tax payers accounts for a variety of reasons such as death, change of address, or retrospective discounts, exemptions or re-banding. Our automated Historic Credit Review process is designed to clear these credits by systematic review and tracing and means of transfer to linked accounts, refunds to customers or through write-on to the Local Authority General Fund.
Waltham Forest Council were in this very situation when they approached us for help. In just six weeks we were able to automate all their processes involved in reviewing and refunding Historical Credits. We have now transferred £1.2m of an estimated £2.5m from suspense accounts to the General Fund at Waltham Forest and have cleared funds for them to access.
Ready to see what we can do at your council? The Digistaff Historical Credit process systematically reviews council accounts and credited tax payers and the General Fund in just a few months. Read more about the benefits Of automating tasks With DigiStaff
More and more councils are scaling intelligent automation with DigiStaff multi process deals. Our automated processes WILL improve services at your council and give management more resourcing and processing options around reducing reliance of agency and offsite processing.
If you are not already saving with DigiStaff, what are you waiting for? Get in touch on 0207 459 4624 or email Andy.Heys@digistaff.co.ukto start your intelligent processing journey.
